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terms & conditions


  • strictly non-extendable, non-shareable and non-transferable, non-refundable.



  • strictly non-shareable, non-refundable.

  • for package freeze or extension due to a medical condition or travel plans, do provide a doctor's certificate or flight tickets respectively.

  • you may transfer class pack in full to another person at a processing fee of $50. if the package is bought at a discounted rate which the transferee is not entitled to, he/she will have to top up the difference.



  • all memberships paid monthly are non-refundable in part or full after auto-draft has gone through under any circumstances.

  • membership commences on the date of sign up and amount will be charged on that date of month each month unless otherwise discussed.

  • memberships paid upfront are not refundable under any circumstances.

  • all memberships paid monthly will renew automatically month to month. for cancellations, holds, and/or changes to memberships for any reason, members must notify us via email at at least one month prior and there will be an early termination fee of $248 if you decide to cancel your membership before the contract expires.

  • card fee applies for monthly recurring auto-debit.

  • please note that we are unable to backdate any package/ membership freeze requests. members must request for membership freeze or extension in advanced for the desired time.



  • kindly email us at with your relevant documents (i.e flight tickets or medical certificate) with the subject ‘membership freeze/ extension request’ and we will get back to you within 24 hours.

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